coe bat Terms and Conditions

These terms and conditions ("Terms") apply to the use of the coe bat platform and all associated services. By accessing the platform or opening an account, you are considered to have fully accepted these Terms.

coe bat is an online gaming and betting platform that provides casino games, slots and sports betting services for Bangladeshi users. Visit the relevant page to learn more about coe bat.

These Terms have been prepared in English and shall be treated as the primary document. In the event of any discrepancy arising from a translation, the English version shall prevail. coe bat reserves the right to amend these Terms at any time, and registered users will be duly notified before any changes take effect.

2.1 Age Requirement

You must be at least 21 years old to register on coe bat and participate in any gaming or betting activity. Opening an account by anyone under age is strictly prohibited. A national identity card or passport will be used for age verification.

2.2 Registration Requirements

• Each person may open only one account. Operating more than one account is prohibited.
• All information provided at the time of registration must be accurate, complete and up to date.
• The mobile number and email address provided must be active and belong to you.
• coe bat reserves the right to reject any application without providing a reason.

2.3 Identity Verification (KYC)

coe bat may request a copy of your national identity card, passport or other verifiable document before processing a withdrawal request or during an account review. If the required documents are not provided within the specified time, the account may be temporarily suspended.

3.1 Login Security

You are solely responsible for keeping your username and password confidential. Sharing your account credentials with anyone or allowing others to use your account is prohibited. If you suspect unauthorised use, notify our support team immediately.

3.2 Account Responsibility

All transactions carried out from your account will be treated as your own unless you can prove, through our designated process, that your account was compromised. If irregular or suspicious activity is detected on an account, coe bat may temporarily suspend it for investigation.

3.3 Updating Your Information

If any of your registration details change (mobile number, email address, etc.), please update them as soon as possible through the support team. coe bat is not responsible for any withdrawal delays caused by outdated or incorrect information.

4.1 Deposit Rules

Accepted deposit methods on coe bat are currently bKash, Nagad, Rocket and bank transfer (Dutch-Bangla Bank, Islami Bank, BRAC Bank and other selected banks). The minimum deposit amount is ৳500. Deposits may only be made from a payment account registered in your own name.

4.2 Withdrawal Rules

The minimum withdrawal amount is ৳800. Withdrawal methods mirror deposit methods: bKash, Nagad, Rocket and bank transfer. Funds are generally received within 15 minutes to 2 hours after verification of the request is complete.

• Account verification must be completed before making a withdrawal request.
• Withdrawals may be held if bonus wagering requirements have not been met.
• Additional verification may be required for large withdrawal amounts.
• Withdrawals must be made through the same method used for the deposit.

4.3 Transaction Verification

coe bat monitors all transactions to prevent fraud and money laundering. Suspicious transactions may be blocked or held pending investigation.

5.1 Welcome Bonus

New members receive a 150% bonus on their first deposit, up to a maximum of ৳8,000. A minimum deposit of ৳500 is required to claim this bonus. To withdraw the bonus amount, a wagering requirement of 25 times the bonus must be met. For example: a ৳1,000 deposit earns a ৳1,500 bonus, and winnings from the bonus become withdrawable only after placing bets totalling ৳1,500 × 25 = ৳37,500.

5.2 Other Offers

coe bat's regular promotions include weekly deposit gifts, cricket specials, birthday rewards, referral bonuses and weekend slot bonuses. Each offer has its own wagering requirements and validity period, which are detailed on the relevant promotion page.

5.3 General Bonus Terms

• A bonus is not cash; it becomes withdrawable only after the specified conditions are met.
• It may not be possible to claim another bonus while one is already active.
• In cases of bonus abuse, coe bat reserves the right to cancel the bonus and forfeit any associated winnings.
• If wagering requirements are not met within the specified period, the bonus expires automatically.
• Multiple bonus claims from the same household or the same IP address are not permitted.

6.1 Fairness of Play

All games on coe bat operate using certified Random Number Generator (RNG) technology. No external interference or manipulation of game outcomes is possible. The RTP and other details for each game are published on the relevant game page.

6.2 Bet Limits

Each game and betting market has defined minimum and maximum bet limits, which are stated in the game's own rules. coe bat may change bet limits at any time if necessary.

6.3 Technical Errors

If a game session is left incomplete due to a server outage, internet disruption or any other technical issue, coe bat will review that session and endeavour to provide a fair resolution. However, coe bat is not liable for issues caused by external network or device problems.

The following activities are strictly prohibited on the coe bat platform:

1. Opening or operating more than one account.
2. Registering using another person's identity or false information.
3. Using multiple accounts or third-party identities to claim bonus benefits.
4. Playing games or placing bets using automated software, bots or scripts.
5. Intentionally exploiting any technical error or vulnerability in the platform.
6. Engaging in fraudulent behaviour against other members.
7. Using the platform for money laundering or any other illegal purpose.
8. Threatening, harassing or being abusive towards coe bat staff.

Breaching any of these prohibitions may result in immediate account closure and forfeiture of associated deposits and winnings.

8.1 Actions by coe bat

coe bat may temporarily suspend or permanently close an account without prior notice in any of the following circumstances:

• Violation of any clause of these Terms.
• If information provided is found to be false or incomplete.
• If suspicious activity is detected on the account.
• By order of a court or legal authority.

8.2 Closure at the User's Request

If you wish to close your account yourself, contact the support team via live chat or email. If outstanding wagering requirements have not been met at the time of closure, the bonus funds will be forfeited; however, you retain the right to receive your own deposited funds back.

coe bat's platform services are provided on an "as is" basis. coe bat accepts no liability for the following:

• Losses caused by internet connection interruptions.
• Errors or delays in third-party payment systems.
• Issues with the user's own device or software.
• Losses resulting from unauthorised third-party access to an account where the user's own negligence or carelessness was a factor.
• Expected profits from game outcomes not being realised.

Even in the most extreme circumstances, coe bat's liability will not exceed the value of the specific transaction in question.

The collection, storage and processing of users' personal data by coe bat is governed by specific policies. To learn in detail how your information is used, with whom it is shared and what rights you have, please read our Privacy Policy page.

All data is transmitted securely via SSL encryption. coe bat never sells your personal information to third parties. Information may be provided to authorities where required by law or for fraud investigation.

coe bat believes gaming is for entertainment, not as a source of income. To ensure excessive gaming does not cause harm, we give users the option to set their own limits — daily/weekly deposit limits, session time limits, and temporary breaks or permanent self-exclusion.

Visit our Responsible Gaming page for guidance on managing gaming-related issues, how to set limits, and information on support organisations available in Bangladesh. If you suspect anyone under 21 is using the platform, please notify us immediately.

12.1 Changes to the Terms

coe bat may amend any part of these Terms at any time. Registered users will be notified by email or platform notification before changes take effect. Continued use of the platform after any changes will be taken as acceptance of the updated Terms.

12.2 Dispute Resolution

If you have a dispute regarding a transaction or game outcome, first contact the support team via live chat or email. coe bat aims to provide an initial response to disputes within 7 business days. Where necessary, a decision will be made after reviewing the relevant game logs and transaction records.

12.3 Contact

For any questions or clarifications about these Terms, contact our 24/7 support team. Our FAQ page may also be helpful for answers to common questions.

Email: [email protected]